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Fire-EMS
Mission/Vision
This Department exists to protect and preserve the lives and property of residents and visitors of the City of Roanoke from damage or loss due to fire, medical emergencies, environmental hazards and traumatic accidents. 

Responsibility
Roanoke Fire-EMS is a full-service fire and emergency medical service agency providing basic and advanced pre-hospital life support, fire prevention and education programs, fire suppression services, arson detection, vehicle extrication, and heavy tactical rescue. We also support a regional hazardous materials team. In addition to housing firefighting and EMS personnel and apparatus, fire-EMS stations are neighborhood resources. Fire-EMS personnel at these sites help distribute important city documents, teach children about fire safety, and provide a safe place for lost children and adults. Six of our stations are official polling places for all city elections. 

New!
Summer Safety
Babies and Cars
Home Fire Escape Planning
Sleep Safety For Baby

Contact Us
Main Phone Number
(540) 853-2327

Mailing Address
Roanoke Fire-EMS Administration 
713 Third St., SW 
Roanoke, VA 24016 

Other Phone Numbers
Emergency: 9-1-1 
Schedule a Tour or Fire Truck Visit: (540) 853-5785 
Smoke Detector Info: (540) 853-5785 
Child Safety Seat Install Appointments: (540) 853-5785 
Fire Marshal's Office: (540) 853-2795 
Emergency Management: (540) 853-2426 

Fax Number
(540) 853-1172

E-mail Address
fire-ems@roanokeva.gov

Office Hours
8:00 a.m. - 5:00 p.m., Monday - Friday 

Hours of Operation
24 hours/7 days a week

Additional Links