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E-911 Control Center The Mission of the City of Roanoke E-911 Center is to serve as the critical link between our citizens and public safety providers with the highest level of integrity. We are dedicated to supporting all public safety departments in their quest of protecting life, saving property and assisting the public. Our standard is excellence and our model of success is teamwork. The City of Roanoke E-911 Center is proud to be nationally accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) Responsibility Receive and dispatch all 911 calls for service originating within the City of Roanoke, answer non-emergency calls for service, and handle all radio communications from Police, Fire, and EMS Personnel. Coordinate with other jurisdictions on significant events that may affect the City, its citizens, and its interest's. Weekends, Holidays, and after 5:00 P.M. everyday we handle emergency calls for the Child Abuse Hotline, Public Works and numerous other city departments. National Public Safety Telecommunicators Week: Produced by RVTV-3 from City of Roanoke on Vimeo. Interested in a career in 911? See: Jobs with the City of Roanoke Summary 2010 Citizen Survey 2011 Annual Summary of Investigations 2010 Community Involvement Report Main Phone Number Non-emergency 540-853-2411 Mailing Address 215 Church Ave., S.W. Municipal South - Room 150 Roanoke, VA 24011 Other Phone Numbers Emergency Dial 9-1-1 Non-emergency: On-duty Supervisor: 853-2411 Manager Michael Crockett: 853-2945 Fax Number 540-853-1356 E-mail Address e911@roanokeva.gov Office Hours 8:00 A.M. 5:00 P.M. Mon-Fri Hours of Operation 24 hrs Additional Areas: Calling 911 Special Callers Cellular Phones History of 911 911 Related Links Communications Center Police Response Fire Response Emergency Medical Response Terrorism in the United States Pictures of the E-911 Center E911 Feedback E911 Accreditation |
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| City of Roanoke Virginia Office of Emergency Management 713 3rd Street SW, Roanoke, VA, 24016, 540-853-2426 | ||||||||||
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